Delivery & Returns

We offer an Australia wide shipping rate of $7.95 and
free delivery for orders over $89

 

DELIVERY

Orders are shipped within 2 business days from date of order.

Our shipping partnership is with Australia Post. Once your parcel is allocated a tracking number you will receive an email with your tracking information. You can check the status of your order at any time direct on the Australia post website tracking page.

Click here:

https://auspost.com.au/mypost/track/#/search

All parcels should take between 2-5 business days to arrive at your address, pending your location. If located overseas in which case it will be the general time frame as mentioned on the Aus Post website and also pending the time to process through customs. You are welcome to contact us for further information on your order.

We will always ensure to get your orders shipped to you as soon as possible. If you have any concerns please contact us at info@kindandco.com.au and we will be happy to help.

RETURNS

Every single Kind and co product is individually handcrafted so there may be a slight variation from piece to piece, this is what makes us unique.

Every piece goes through our quality control check prior to being sent out to our customers. But we also understand sometimes things go wrong.

We hope you will love your Kind and co purchase, however if for any reason you are not happy with your purchase we will accept returns or exchanges within 30 days of delivery. All items must be in original condition.

Please email us at info@kindandco.com.au we will be happy to assist you.
Once we have received your email request and approved your return we will send you further information to complete your return.

 

*Return postage due to change of mind will be the responsibility of the customer.